Privacy Policy

Updated: February 9, 2026

Your privacy is important to us. At The Wellness Way Ankeny, we are committed to protecting your personal information and helping you understand how it is collected, used, and shared. This Privacy Policy explains how we handle your data.

Information We Collect

We may collect personal information that you provide directly or that is collected automatically when you use our website, including:

Personal identifiers: Name, email address, phone number

Usage information: IP address, browser type, pages visited, and other analytics data

How We Use Your Information

We use your personal information for purposes including:

Providing, managing, and improving our services
Scheduling appointments and sending reminders
Responding to inquiries or questions
Personalizing your experience on our website
Analyzing website usage to improve content and services

Legal Basis For Processing (GDPR)

Consent: You voluntarily provide information through forms or sign-ups

Your Rights

Under GDPR and CCPA/CPRA, you have rights regarding your personal information:

Access your data and receive a copy
Correct or update inaccurate information
Request deletion of your data
Opt-out of certain uses or sharing of your information

HIPAA Compliance

We take your health information seriously. Please refrain from using any medical or health-related information, or Protected Health Information (PHI), on any forms.

Sharing Information

We do not sell your personal information.

Cookie and Tracking

Our website may use cookies or similar technologies to improve your experience. This may include analytics tools such as Google Analytics or social media integrations. You can manage your cookie preferences at any time via your browser settings.

Children

Our website is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.